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Ooops! Addleshaw Goddard in massive HR email cock-up
25 January 2013
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-4

A member of Addleshaw Goddard's HR team has mistakenly emailed every trainee's performance ratings to the entire firm.

A junior member of the team sent details of the upcoming trainee seat moves to the firm. But the hapless HR staffer also managed to attach to the email the "HR trainee tracker" - which contains details of how individual trainees performed in all their seats. Ooops.

    Advice to Addleshaw Goddard's HR department

A recall request was quickly sent out, thereby alerting recipients that there was something juicy to be read. In any event, an insider tells RollOnFriday that the email "was open on far too many computers by this point for this to make a difference" and the follow-up email detailing the manger's sincerest apologies was "far too little too late".

Which could be the case, given that RollOnFriday's data protection expert reckons the blunder could be sufficiently serious to attract enforcement by the Information Commissioner.

A spokesman for the firm said that "a firmwide communication regarding seat moves unfortunately also contained by mistake private information relating to individual trainees. The error was quickly spotted and steps were taken immediately to prevent any further publication of the material. We are reviewing our processes and have apologised to our trainees".
 

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anonymous user
25/01/2013 06:37
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I am a partner at a medium sized firm, and at our place everyone's performance ratings - including partners' - are published on the intranet, as is their salary and bonus.
anonymous user
25/01/2013 09:22
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3
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Suspect this will work in favour of the trainees when it comes to deciding who is kept on at NQ stage.

It's such an IT breach and cock up that when it comes to retention decisions I'd imagine any 50/50 decisions will go in favour of retaining trainees who were included on this spreadsheet to avoid further bad publicity arising from this at that time.
anonymous user
25/01/2013 09:24
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@anonymous

Why? I can see some intuitive appeal in being seen to be "transparent" but (without meaning to sound confrontational) I don't see how it makes business sense. In any firm there are natural variations in salary which may not necessarily be performance-based - for instance, if one Associate is offered a job elsewhere and is offered a salary bump to keep him or her on, or is simply better at negotiating yearly pay rises. I would have thought publishing all details would provide a breeding ground for resentment and, in the case of underperforming fee earners (who may be billing less due to market forces or indolent partners not drumming up the work), shame.

How's it working out for you? And how do your staff feel?


anonymous user
25/01/2013 09:39
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1
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The Information Commissioner must be having a slow day when he decides to take a look at this
anonymous user
25/01/2013 09:49
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er... not really anon 09:39 - this is pretty hilarious
anonymous user
25/01/2013 11:00
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A similar story happened at Linklaters last year, although it was only those trainees not staying/being retained at the firm whose grades were circulated to a particular department. It then of course got distributed quickly to others.
anonymous user
25/01/2013 14:18
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mr pithecanthropus

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